What do I do if I don't receive my purchase?
A purchase can take up to 10 minutes to process, and for you to receive. You must be online the server as well. If you don't receive your purchase within 24 hours, contact RoyalRaid on the website with a private message to discuss your issues. Remember, if you have paid with an E-Check, it will take up to 10 days to receive your items.
The packages that you purchase here are intangible goods. We have a strict no refund policy. As you can not replace the items and or time taken to assign you your rank and or items, no refunds will be granted.
Attempts to bypass our refund policy via filing an un-authorized dispute with PayPal and or with your credit card company will result in a permanent removal of you from the server. It also could cause a police investigation regarding the charge-back